The new generation of IT support
Get freed from watching your IT by people and get your business completely under control. Let the machines do the work.
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Get freed from watching your IT by people and get your business completely under control. Let the machines do the work.
With System Overview, your IT will always know wether the error correlates with infrastructure usage.
Qeedio measures each process run duration and success rate. Compares it with its long term historical data. When a process is running differently than its long-term average it usually indicates a potential future system failure. Thanks to Qeedio, you'll be notified in advance, and you'll have enough time to solve the issue before it even happens.
Qeedio function Suggestions clearly organizes critical processes that are slowing down or their success rate decrease rapidly. Everything is, of course, sorted by severity and linked with responsible IT support teams.
Does your company depend on a process that has to finish every time sharp on time? Not always everything goes smoothly. But still, you can keep things under control. Qeedio warns you in sufficient advance to get prepared for further action.
Thanks to Qeedio’s Knowledge Base, you or your IT specialists will never search for the solution to a recurrent issue twice. They get all available data to solve it in one place and well structured. Qeedio thus eases their job and saves their time.
Once anything happens and someone finds a solution the specialist fills it in the Knowledge Base. Anytime in the future, when a similar problem occurs, Qeedio directly offers the solution.
You can manage Qeedio through a secured and easy to use web interface. It is available on any device so that you can use it even on your mobile phone.
Intellisense - our smart settings tool - will help you with the initial set up and with overall maintenance so that it brings you the highest possible value.
Qeedio Notifier sends a well-structured message when the process unexpectedly changes its status. Responsible person receives not just complete information about the issue but also solution instructions. Thanks to Qeedio notifications, you will speed up your IT support, reduce costs, and maintain the highest SLA at the same time.
Notifications are available through your e-mail and a wide range of communication apps. You will always have them where it suits you the best.
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Qeedio Analyzer helps you to understand processes and their operation over time. You can view data in any analytical tool (e.g. PowerBI, Qlik, Excel, etc.). Take a look at your data to find out which processes have the longest runs or a poor success rate (the most unsafe ones), and needs your attention. Get your processes under control.
You may access data themselves through the universal REST API dataset so that you can use them with any analytical tool you like to work with (PowerBI, Qlik, Excel, etc.).
SmartBI Process Guard is a cloud service built on the Microsoft Azure platform. It consists of three main parts: a constantly improved knowledge base (database of solved errors, malfunctions, and threats), an automatic notifier, and a smart process analyser.
SmartBI Process Guard integrates process monitoring which comes from information systems, and IT infrastructure monitoring apps - usually provided by large systems like Nagios, Zabbix, etc., and it puts acquired data together into context.
Qeedio Process Guard is primarily for:
Qeedio is a cloud service, so installation is not required. The only component installed in the customer environment is a Dataloader: a Windows service that reads technical and operational data about defined business processes, and that transmits and stores them through a highly secured channel to the Qeedio data warehouse. Deploying and connecting Dataloader to monitored systems is very simple, but we will be happy to assist you if necessary.
There is no need to worry. Data transmission between Qeedio Dataloader and data warehouse is highly secured. We use all available Microsoft Azure security tools for maximum security. Moreover, Dataloader does not have access to your sensitive business data. Qeedio only uses technical data regarding the run of monitored systems.
An on-premise solution is available, but we do not recommend it. You lose one of the great benefits of the system: shared global Knowledge Base of solutions. Your database will be discovering already discovered. Your IT specialists will have more work with identifying errors and managing them in the knowledge database. On top of that, the on-premise solution is and always will be more demanding to maintain, and is and will be significantly more expensive than our cloud service. For that reason, we do not actively offer on-premise solutions.
With Qeedio, you may monitor any system that provides or stores information about running the implemented functions and services. You may monitor your system with Qeedio Dataloader if it, for example, stores its operational data into the database, file, or makes them available through API. Operational data as function or process IDs with their run start times, and end times; information about the current state, and successful/unsuccessful termination. The only requirement is the creation of the necessary connector with which we will readily help you.
For one installation of the Zabbix monitoring system, you only need one license (Dataloader). As a general rule, you have to purchase one license (Dataloader) per one data source (SQL Server, Information system, etc.).
Yes, we have SQL Dataset and Rest API that are ready to be used with most commercial analytics tools. Besides PowerBI and traditional MS Excel, you can use SAP Analytics, Dundas BI, QlikView / QlikSense, Zoho, Tableau, and others.
The service is charged monthly, and we base the price on the number of monitored services (Dataloaders). Please contact us for an individual price offer.
